11 Comments on TalkTalk internet active

Jon on Tue, 1st Aug 2006 2:34 pm


After 2 weeks of TT Broadband, the service I receive is sloppy compared to what I had before. Frequent disconnections, the odd difficultiy in re-connecting, and a slow email server.

Fortunately I don’t do onling gaming or much downloads that matter, but having got used to quality, the ‘free’ part is beginning to show. I’m paying TT about the same as I used to pay for Broadband with Pipex (with whome I gave up an almost faultless service), but I’m saving having to pay BT & have free calls UK/Europe/USA&Canada.

I suppose on balance, I should be expected to put up with a bit of a drop in Broadband quality, except that Broadband is the reason for being with TT – I don’t actually want the ‘free’ calls all that much!

jackie on Mon, 18th Sep 2006 5:12 pm


pulling my hair out cant get thro to them cant receive or send e-mails tried step by step with outlook express.Can I change e-mail sender eg hotmail.Please help feel like chucking computer out.

BigDave on Thu, 12th Oct 2006 4:24 pm


Jackie:

Don’t bother with TalkTalk e-mail. Get something like Googlemail (you’ll need an invite from an existing user) or Hotmail, Yahoo Mail, etc.

If you get Googlemail you won’t be sorry!

Gareth Mangnall on Mon, 30th Oct 2006 10:17 am


I amongst others are having problems with hotmail and suspect the problem affects other users who route via certain talktalk routers whilst other talktalk users are fine.

I would be grateful if you would please e-mail me you ip settings and a route to your primary DNS server and a note as to whether you can acceess your hotmail or not (hotmail users only need apply :-) )

To get you IP settings:
Go to START>RUN
Type:CMD
A command prompt will open
Type:IPCONFIG /ALL >c:\ipconfig.txt

To get the route
type
TRACERT (enter the ip address of the primary DNS server notes above) >trace.txt
ie. TRACERT 62.24.128.18 >c:\trace.txt

If you could e-mail me those two files and most importantly saying if hotmail works or not, then I would be VERY grateful.

Regards
Gareth
Gareth.Mangnall@Axa-Tech.com
GMangnall@Hotmail.com

Webmaster on Mon, 13th Nov 2006 3:40 am


I have a free Hotmail account that works fine with Outlook Express. The newer free Hotmail accounts do not work on any email client.

For POP3 info with TT >>>>>> http://www.weblinksonline.co.uk/webtools/?page=Talktalkem

mark on Sat, 27th Jan 2007 10:43 pm


I swear talktalk have a problem with me using my old router, ive never had a problem with it before, i connect it up. Few hours later its not working they wont help me setup my router so i can go online gaming (ps2), even though reading about talktalk before initially signing up with them i swear they said online gaming was meant to be better, (expecting a bt hub style router i get a cheap and crappy usb modem) i never had a problem with bt they bent over backwards to help me regreting changing now, im thinking im signing up for a 3 month contract with talktalk, yer try it out see what its like only 3 months but then find out when its too late that its actually 18 months, they say you get nothing for free in this world, good job it is free because talktalk broadband is worthless.

My first experience with TalkTalk customer support - Oliver Brown on Mon, 29th Jan 2007 9:12 pm


[...] ost of you judging by the search engine keywords people use to get here with), I’m a TalkTalk customer. Now quite a few people are having problems with TalkTalk. Lu [...]

Jenny Sanders on Wed, 7th Mar 2007 2:50 pm


I installed Talktalk broadband on 2nd March and have today asked to be disconnected. The customer service is appalling, the service at least three times slower than my prvious dial-up. They are threatening to charge me £72 to disconnect, which I consider tho be a real cheek considering the fact that they have not provided the service promised, and I have no intention of paying it. Anyone considering a switch, think twice!

Colin Whitley on Sat, 10th Mar 2007 7:51 am


I have a problem with outlook express. It wont authorise the account I setup.

Kim on Fri, 25th Jan 2008 10:45 pm


I have a Mac and have no problem accessing most sites. However, I use Yahoo web-based mail and seem to be having some difficulty accessing this, at times. I can read an email but when I go to reply it takes forever and then informs me that it can’t find the server or some rubbish. Try again, blah, blah, blah!!!! I’m not sure what’s happening, any suggestions?????????? I’ve tried both Safari and Firefox.

Dave on Mon, 25th Feb 2008 5:18 pm


We’ve been with TalkTalk for phone and broadband for a couple of years now, and I must say it hasn’t been brilliant. We renewed our contract so that instead of having 512k, we had an 8meg connection, but after we bought this service (it wasn’t free in our area at the time) we didn’t get any improvement because they then told us that we couldn’t get better than 512k because they hadn’t upgraded our exchange, when every other ISP had done years ago.

After a month or two they decided to upgrade our exchange after we complained to them, and we started getting the free service.

I also just bought a PS2 Network Adapter (at long last), and can’t play any online games or even connect to any servers, even though the connection test passes each check. I also can’t even play online on my PC, as I have just discovered with Need For Speed Underground 2. I have our router set up to forward all the ports I need, and even tried it with the DMZ, but it made no difference, for the PC or the PS2.

I have a friend connected to the same exchange just up the road and he’s with Tiscali for broadband, and they’ve never had any problems like this. I think after our contract runs out we’ll be moving to someone else.